Improving your lost and found is as easy as taking a picture.
Use Crowdfind’s lost and found software to easily track lost and found inventory, communicate with customers, facilitate returns, and create automated reports.
Your customers are losing things. Provide better customer service with Crowdfind’s digital lost and found software.
Each time a customer loses something, you have a chance to show you care by offering great customer service. That is why businesses, venues, transportation hubs, and events of all sizes use Crowdfind’s digital lost and found software.
Inventory and Claim Management
Your team can track your online Lost and Found inventory and customer item claims from one centralized dashboard. This makes it easier for your team to communicate effectively with your customers and facilitate more returns. Using Crowdfind’s Lost and Found Software you can:
- Track your lost and found inventory in one online location
- Add items to the inventory just by taking a picture
- Seamlessly communicate with customers in the chat function
- Customize claim forms to collect necessary item information to make matches
- Use Crowdfind’s digital lost and found tools to verify you are matching the item to the rightful owner
- Create automated reports
Simplify Customer Returns
Sometimes, setting up an item return can be a long and difficult process. With Crowdfind’s online Lost and Found software, it is simple. From the online lost and found dashboard you can:
- Chat with customers to coordinate a pickup time and location
- Use our shipping integration to email invoices to customers to create shipping labels
- Give customers a number of shipping options to get their item returned as soon as possible
- Print shipping labels straight from the dashboard
- Order free shipping supplies directly from the software
Create an Online Lost and Found Page
With Crowdfind’s lost and found software, you can create a customer-facing lost and found page. This allows your customer to go to your website, search for their items, and file claims. Worried about items getting to the rightful owner? Don’t worry, Crowdfind provides our clients with verification tools. With Crowdfind’s online lost and found website you can:
- Allow customers to search for their items 24×7
- Bring instant relief to customers when they see their item online
- Drastically decrease employee time spent on lost and found
- Give customers a tool to immediately take action, look for their item, and file a claim
- Provide customers and employees with a transparent lost and found process
