Improving your lost and found is as easy as taking a picture.
Use Crowdfind’s lost and found software to easily track inventory, communicate with customers, facilitate returns, and create automated reports.
Your customers are losing things. Provide better customer service with Crowdfind’s digital lost and found software.
Each time a customer loses something, you have a chance to show you care by offering great customer service. That is why venues and events of all sizes use Crowdfind’s digital lost and found software.
Inventory and Claim Management
Your team can track your online Lost and Found inventory and customer item claims from one centralized dashboard. This makes it easier for your team to communicate effectively with your customers and facilitate more returns. Using Crowdfind’s Lost and Found Software you can:
- Track all of your inventory in one online location
- Seamlessly communicate with your customers in the chat function
- Customize claim forms to collect necessary item information to make matches
- Use Crowdfind’s digital lost and found tools to verify you are matching the item to the rightful owner
- Create automated reports
Simplify Customer Returns
Sometimes, returning an item to its rightful owner is a whole other issue. With Crowdfind’s online Lost and Found software, it is simple. From the online lost and found dashboard you can:
- Chat with customers to coordinate a pickup time and location
- Generate shipping labels for each item that needs to be shipped out via our shipping integration
- Choose to have your customers to easily cover the cost of their shipping label and choose how they want it shipped
Create an Online Lost and Found Page
With Crowdfind’s lost and found software, you can create a customer-facing lost and found page. This allows your customer to go to your website, search for their items themselves, and file a claim for their exact item. Worried about items getting to the rightful owner? Don’t worry, Crowdfind has countless tips for verifying ownership we share with you. With Crowdfind’s online lost and found website you can:
- Allow customers to search for their items 24×7
- Bring instant relief to our customers at any time of day when they see their item online
- Massively decrease lost and found phone calls
- Free up employee time spent on lost and found by allowing customers to do most of the work themselves by matching their claim to their item
- Provide customers and employees with a transparent lost and found process
