I Filed a Claim For My Lost Item…What Now?

Losing something sucks. While our goal is to help people find their lost item, but sometimes items don’t get turned in to lost and found. In these cases, we want to offer you some tips to help protect yourself or get a replacements for your lost item when appropriate. We realize this isn’t the same as getting your lost item back, but we hope this information can set your mind at ease and provide assistance. If you haven’t already, please click here to search through companies that currently use Crowdfind to help run their lost and found department. If the location you lost an item at doesn’t use Crowdfind, urge them to start.

If you have lost your credit card, we recommend taking the following steps as soon as you can:

  • Contact your bank (if you haven’t done so already) to cancel the cards that were lost.
  • Contact the three major credit bureaus to put a fraud alert of your file. Those agencies are EquiFax, Experian and TransUnion. If you contact Equifax first, they usually contact the other two. There may be a minor charge depending on you home state.
  • Consider signing up for an identity theft service.

If you had your social security card with you, you will need contact the Social Security office and explain what happened, see below.

While it is never recommended that you carry your Social Security Card with you, below are some recommended steps to help protect your identity:

  • As with your credit card, contact the three major credit bureaus to put a fraud alert of your file. Those agencies are EquiFax, Experian and TransUnion. If you contact Equifax first, they usually contact the other two. There may be a minor charge depending on you home state.
  • Reach out to the Social Security Administration to obtain a new Social Security Card or to request a new number. How to replace your card or number.
  • File a report with the Federal Trade Commission here.
  • File an identity-theft report with local police. This will help protect you should you fall victim to identity theft, and it is a necessary step should you choose to request a new SSN.
  • Consider signing up for an identity theft service.

For lost driver’s licenses or State IDs, there are a number of steps that you need to take in order to replace it. These steps can vary on a state-by-state basis. Go to DMV.org to help you navigate this process.

If you lost your passport, there are a number of steps that you need to take in order to report and replace it. Go to travel.state.gov to help you navigate this process.

Did you lose a wallet or purse? Make sure you do an inventory of any additional items that you may have been inside. Use the steps above to take action. See below if you had other items inside your purse/wallet:

  • For transit cards/passes: please contact the company to cancel your pass and transfer any funds you had.
  • For insurance cards: contact your provider to replace your card(s).
  • For cash: please file a police report with your local police department with as much detail as possible.

Lost a mobile device/cell phone? Please click through to the appropriate link based on your operating system. In all cases, you will want to place a lock on the device itself along with a message on how to contact you if the device is found:

Please find links below for help with other devices, they should provide some helpful tips for some of the top items lost. If you do not see your device below, please visit the device’s website:

The below list is not exhaustive, but should provide some helpful links for some of the top items lost. If you do not see your device below, please visit the device’s website:

For lost keys, you need to take different steps based on the types of keys that were lost. Please see below for recommended next steps:

  • Car Keys – For your car keys, you have two possible options for replacing these missing keys. The first option is that you can contact your dealership to replace your keys. Or, you can contact an Auto Locksmith  (which offers options for both getting into your vehicle and finding replacement keys).
  • Apartment/House Key – For keys to your apartment, contact your landlord to see if they have a spare set. If not, search for locksmiths in your area to help get you back into your residence. If you own your home, the locksmith should also be able to help you reset your locks.

Losing a pet can be an exceedingly stressful experience. Below are some of the steps to help you find your pet:

  • Contact Your Neighbors – Contact your friends and neighbors to inform them your pet is lost. Be descriptive about your pet’s appearance to assist with identification. It is also helpful to share a photo of your lost pet via social media to help spread the word
  • Contact Your Local Animal Shelters – Once you realize your pet is missing, contacting your local animal shelters consistently can help you to find your missing pet more quickly. In-person visits can also help
  • Make Lost Pet Fliers – Create lost pet fliers and post these around your neighborhood
  • National Locator Services – Visit the websites of national locator services Pet Finder and Pets 911

Unfortunately, the list above does not include all items that can be lost. Here are some tips for some miscellaneous items that you may have lost:

  • Bags/Backpacks – If you lost your bag or backpack, take a mental inventory of all items that were in your bag or backpack. If you had any sensitive information such as your credit cards or ID, please see the top of this page. For other items that may have been insured, you can contact your insurance company
  • Clothing – Unfortunately, there are not many proactive steps that you take to find lost clothing, other than submitting a general claim where you lost the item.
  • Eyewear – As with clothing, it is difficult to take many steps in order to retrieve missing eyewear. That said, if your eyewear is indeed missing, company’s like Shady Rays and Ellison offer protection if you lose or break a pair in the future.