lost and found social distancing

There is one thing for certain, these are unprecedented times. Everyone is doing everything possible to adapt and adjust. Some things need attention, you have to return lost items to their rightful owner. Here are some tips to maintain and run your lost and found department while social distancing and keeping your staff and customers safe. 

Eliminate contact by having your customers file their lost item claims online. Not only does this keep customers from having to come in or talk to your staff, but it also keeps your staff from having to use the same phones to talk to customers. They can even manage claims from home if need be. 

Limit having to touch items as much as possible. Crowdfind can help with our digital inventory. Our inventory allows you to search for items that match claims without having to search through a lost and found bin. 

Instead of having customers come in to pick up their item, utilize Crowdfind’s shipping integration. This feature allows you to easily send shipment information to customers, print labels, and send items back to their owners at no cost to your company.

If you’d still like to offer item pickups, try doing a contactless exchange. You can use our chat feature to set up an exact time for a pickup. This way, you can do a curbside pickup or leave their item at the front desk so they can pick it up without having to make contact.

These are just a few ways Crowdfind’s lost and found software can help you continue to provide great customer service while keeping your staff and customers safe. An easy, online process that benefits both you and your customer.

Questions about how Crowdfind can help? Contact us below.