Perhaps the best feature for your employees is the easy return process our software allows. We know lost and found departments do not always have the most standard hours and customers are often visiting from out of town. Because of this, we made sure our software includes a simple shipping integration. With the shipping integration, simply choose the carrier, package size, and it will email your customer to complete a shipping form to have their item sent back to them at their expense. Once the form is complete, you will be notified and simply need to print the label from the dashboard. Once the label is printed, tracking information is sent to the customer. You are also able to order more shipping supplies easily from the software.
These improvements to your lost and found department benefit your employees as well as your customers. When things run smoothly, customers take note and it improves their experience. They know they are being taken care of. With a simple, easy process, your employees are confident in the information they are giving customers and do not need to run around to ask someone for help. Thus creating a pleasant experience for both your employees and customers.